UPS is by far our choice for delivery. We do offer the postal service. For our Canadian customers, if there are any custom charges, they will be added by UPS at delivery. Frankly, we have trouble understanding the USA tax code. Add another country's rules and we need the delivery specialists help.
Sunguard™6 Year Warranty and Satisfaction Guarantee
Sunguard 6-Year Warranty Sunguard products carry 6-year limited warranties for their original owners. Sunguard warrants all Sunguard products against manufacturing defects such as excessive rotting, fading, cracking, and tearing. If a Sunguard product becomes unusable due to a defect within 6 years from it's date of original purchase, we will replace or repair the defective item at no charge. In extremely minor cases of sun damages, we will repair or replace the item on a pro-rata basis. Please call 1-888-SUNGUARD in advance for a return authorization and the correct shipping address. Please include a copy of your original sales receipt. Please ship the item(s) via insured, prepaid UPS or Parcel Post. And please indicate the return control number on your shipping label.
Sunguard 30-Day Return Policy
If you're not satisfied with an item, please return it for a prompt and courteous refund, modification or exchange, within 30-days. Our return policy does not begin until the day you receive your merchandise. Please call toll-free in advance, for a return control number and the correct return address. Please return products in good condition, in original boxes if possible, and with all paperwork via insured, prepaid UPS or Parcel Post. Please indicate the return control number on your shipping label. We will credit your original method of payment for the full price you paid for the merchandise returned.
Care and Maintenance
Sunguard RV windshield covers, rv tire covers, windshield wiper covers, and other covers are easy to care for. Made of 100% woven vinyl-coated polyester, they're very rugged and durable. Whenever the rig is washed, Sunguard covers may simply be sponged down along with the rig. After rinsing, they can be removed and set aside to dry while the windows are washed.
Most store-brand carwash detergents work fine. For tougher stains, 1 tbsp. liquid dish detergent and 2 tbsp. bleach can be mixed in a gallon of water. Sunguard fabric can be wiped with a sponge or soft cloth dipped in this solution, and rinsed with water.
To remove tar or tree sap, try using a little WD-40®-type spray. "Dissolve-it®" is an excellent nonabrasive, oil-based cleaner generally available at your local home center or hardware store. After using an oil-based cleaner, be sure to follow up with a mild detergent-based cleaner, such as car-wash or dish detergent. Avoid contact with suntan oils or similar lotions, as they may cause accelerated product aging. If contact occurs, clean promptly.
Sunguards should never be put in a washer or dryer! After cleaning, simply put them in the sunshine and allow them to dry naturally. They sun-dry very quickly and will keep their shape and last far longer.
What if a cover doesn't fit properly?
Sunguards are custom-made according to patterns on file. And although every effort is made to assure excellent, custom fitting covers on every order, we apologize if you receive one which does not fit properly. If this happens, please call Customer Service immediately with the Sunguards handy. We may ask you for some pattern codes (located on the rear of our covers). We may ask you to explain the disparity to us over the phone. Generally, weÕll be able to remake the correct cover(s) immediately by using alternate patterns on file. We may ask you to draw the modifications needed on the covers. Occasionally, we may need new patterns, which you can prepare for us to facilitate the order. Patterns are not difficult to make, and we can send you pattern paper if needed.
Product Storage
